| Microyal is
a leading supplier of Portable Satellite Antenna set, Multi Switch and
product line is good for direct TV, Dish network, Star choice, and Express VU system.
Our unique Portable Satellite Antenna system with patent locator to be mounted anywhere--on R.V.s, mobile homes, sleeper trucks, boats, and camp grounds, etc.
Our Portable Satellite Antenna system is the result of years of testing, with the unique patent locator, locating the satellite signal for high quality reception is a breeze. All these technologies are from a simple compact unit. That is good for outdoor pleasure or long distance truck driver.
Microyal will repair or replace any our offered item that falls within the scope of the manufacturer's warranty. In order to qualify for this service the following conditions must be met:
Special Conditions that Requires Repairing Charges:
shipped is carefully packed in compliance with carrier requirements. Once any shipment is
released to a carrier. Any damage(s) become the responsibility of that carrier. All claims
must be made directly with freight carrier and should be reported as soon as possible.
Claims for loss or damage in transit must be noted on the freight bill or carrier's
receipt and signed by the carrier's agent. Failure to do so will result in the carrier's
refusal to honor the claim.
Please open your order immediately to check for concealed damage and compare packing list to shipped items.
To process a claim please refer our invoice number and customer account number.
IF the products become defective within the warranty period (the warranty
period of the FTA Receiver is 7 months and the other products are 3 months start when
Microyal ships the goods to the customer). Microyal can repair or replace it
for the customer. A copy of the invoice on which it was purchased must
accompany all returned merchandise. Merchandise returned must be repacked in
such a way as it is in saleable condition when received; no writing on
internal boxes, etc. Remember to insure all shipments. There is only repair
or replace, no refunds or change to other item.
ATTENTION: ANY MICROYAL RECEIVER
THAT HAS BEEN INSTALLED ANY OTHER SOFTWARE THAT IS NOT MICROYAL'S ORIGINAL
SOFTWARE DOES NOT QUALIFY FOR MICROYAL WARRANTY. IF MICROYAL RECEIVERS
BECAME DEFECTIVE DUE TO INSTALLATION OF ANY OTHER SOFTWARE THAT'S NOT
MICROYAL'S ORIGINAL SOFTWARE, MICROYAL WILL NOT PROVIDE ANY AFTER-SERVICE,
EITHER REPAIR OR REPLACE, FOR THOSE RECEIVERS. IT IS NOT MICROYAL'S
RESPONSIBILITY TO PROVIDE AFTER-SERVICE FOR THOSE RECEIVERS THAT HAVE BEEN
IMPROPERLY PROGRAMMED BY USERS OR DEALERS.
Terms of Defective Returns from USA to Calgary
1. To avoid unneccessary customs tax, on
the invoice, for each item that is returned,
Our payment terms are C.O.D. (Except Of U.S.A.) certified funds. Company checks will be accepted with approved credit. Allow one or two weeks for processing your credit application. Other methods of payment are